We are so excited to announce that Dundonald Castle will be reopening its doors to the public from Thursday 20th August!
This is a huge achievement that has only been accomplished through the hard work and effort of the partnership between Historic Environment Scotland and the Friends of Dundonald Castle.
Dundonald Castle will be the 4th Historic Environment Scotland (HES) castle to reopen following the Covid-19 lockdown behind Edinburgh, Stirling and Urquhart castles. In line with all HES sites, you are required to book your admission tickets, dates and times in advance of your visit. You can book your tickets online here.
Our general manager, Kirsteen Croll states: ‘Friends of Dundonald Castle have worked extremely hard, in partnership with our colleagues from Historic Environment Scotland, to make it possible for the Castle to be the fourth HES site to reopen nationally this week. This has been a true team effort and a great example of our successful partnership in action. We are very grateful to everyone at HES for their continued support at this very difficult time
The last few months have proven challenging for our small, independent charity but our decision to introduce a phased reopening of the visitor centre from 3 July has worked extremely well. As one of the first visitor attraction centres to reopen in Ayrshire, we have been delighted with the response of both our new visitors and regulars alike. Prior to reopening we received ‘Good To Go’ accreditation, the UK wide tourism industry standard and consumer mark which demonstrates that we fully adhere to government and public health guidance.
Feedback has been universally positive and our customers really appreciate the new measures that we have introduced to ensure their continued safety and enjoyment on site. A number of new visitors now make the trip to see us every week from Glasgow, East Kilbride and Largs: not only are they made to feel very welcome, but they tell us they feel reassured and safe in taking their first steps out of lockdown. To receive our 6th Trip Advisor Certificate of Excellence, as voted for by our visitors, shortly after reopening was testimony to the enthusiasm and dedication of our amazing team of volunteers and staff.
Dundonald Castle lies at at the heart of our local community and over the years it has increasingly become a symbol of community spirit and a base for local activity. In an area which has lost a number of key public services, the Castle Visitor Centre has become a community hub for locals and visitors alike. It is a lovely warm sociable space, where locals and visitors can come together to chat and share stories. Providing this space feels more important now than ever.
Dundonald Castle is an amazing national asset and it is wonderful to see people of all ages take a real pride in it. The technical and maintenance support from our HES colleagues has been hugely appreciated by the whole community. We have received so many messages from locals and visitors who are delighted to see that the grass has been cut and the flag again raised on our flagpole. These may seem like small measures, but they are being felt by many as positive steps and small, visible signs of hope and progress after an incredibly difficult few months. Everything we do at Dundonald aims to excite people about their heritage and to bring life back to the Castle. Although our regular events and clubs will be on hold for a while yet, a first class visitor experience remains our central goal. Our team are really looking forward to delivering the 5 star experience that our castle visitors have come to expect when we welcome them back from Thursday.’
For more information on what to expect on your visit, check out our dedicated page and FAQs by following this link.
As always, please get in touch with any questions, queries or comments. You can contact us through social media, by emailing: firstname.lastname@example.org or call us on 01563 851489.
We can’t wait to see you!